I first met Józefa Fawcett, when she visited Astana here in Kazakhstan to deliver a week-long management development programme hosted by ENI and at which a variety of attendees came from various organisations in our network, Kazenergy being one of them. Her style of training delivery was excellent, particularly as she was having to use someone else’s training material that had been produced with a predominantly Western management approach, which she started to realise was somewhat challenging for us to try to apply in our various organisational units. Upon realising this, she adapted slightly the content to better fit our cultural requirements. She did all of her training with us in English but with consecutive translation from an interpreter who conveyed the same in Russian. She even replaced the training films that were provided in American English, with Russian speaking alternatives that she sourced for us during the week. The whole group very much enjoyed the training and took her out for a cultural evening visiting Bayterek and also an authentic dinner. I would have no hesitation in recommending Józefa to do further training work here in Kazakhstan.

Asema Mukazhanova – Manager, Oil, Gas & Energy sector development, KAZENERGY

Having been asked to speak at a conference recently I was a little uncomfortable when they requested a hybrid presentation. At first I thought that the technical aspects would be a problem, but that was all fine. What did concern me was how to keep the audience engaged when looking at a screen rather than interacting with a human being. Józefa’s services as a business vocal coach saved the day. She taught me ways to use my voice to the greatest effect and the audience were with me 100%, an excellent result!

Dr Lynda Shaw – CPsychol, Business Neuroscientist

Józefa designed an open learning workbook, based upon content provided by other subject specialists in the team, as part of a Workplace Learning Project designed to introduce customer care for hospital cleaners.  The aim was to produce learning material that could be used by the supervisors to deliver customer care training to shift workers which would improve their communication skills.  Józefa has an eye for detail, superb publishing skills and is expert at writing learning resources that empower adult learners to reflect and record their new learnings through written open learning material – she always works to time and delivers on budget.

Sheila Caulfield – Managing Director, Sheila Caulfield Learning Consultancy, UK

I am delighted to write a recommendation for Józefa. She is an excellent educator and learning specialist as well as an expert in knowledge management. She works hard and delivers projects on time. She has an excellent understanding of practical issues faced by organisations and is able to bring and utilise this experience in an academic environment.

Professor Vlatka Hlupic – Thought leader, author, CEO at The Management Shift and Drucker Society, UK

I’ve interacted with Józefa when working on some digital projects. She is enthusiastic and has the ability to challenge the status quo. We have had many good discussions about work and life, something that I really appreciate in our relationship.

Sofie Sandell – Social media & leadership speaker, author of Digital Leadership, writer, songwriter and poet, Sweden.

Thank you Józefa for chairing the conference in Disneyland Paris, in such a professional and courteous manner, you are definitely one of the most competent and fun chairs that I have worked with.

Aileen Thomson – Client Director, Executive Education, Saïd Business School, University of Oxford, England

I first met Józefa at a conference and was extremely impressed by her breadth of knowledge.  I was fortunate to work with her on a wide range of HR initiatives taking place at Newham Hospital such as: training needs analysis, delivering appraisal training and supporting our internal trainers and coaches. Józefa has been instrumental in helping us to achieve some major changes to our workforce and without her expertise and skills, our work would not have advanced to the degree that it has, even winning local awards for our training. She has excellent people skills and the feedback over the years, has been extremely positive.

Caroline Bloch – Head of Learning and Skills Development Newham University Hospitals Trust, London

Józefa Fawcett is an extraordinary woman and excellent learning adviser and facilitator of ideas. Because of her unique communication skills, team spirit and client orientation, Józefa is able to achieve high success, not just on a professional level in pedagogy, but also as a human being. Working with her is always an asset for me and enrichment for every single person from any cultural background.

Adela Sediva – Chief Executive Officer, Eurofortis SIA, Latvia

Józefa is an amazingly knowledgeable learning adviser and facilitator, running workshops and projects and organising events to run smoothly and enjoyably. She has a very wide portfolio of skills – and the knowledge to match.  I have worked with her on an EU-funded project consortium led by an Italian Regional Development Agency in conjunctions with ECLO and nine other partners from across Europe and found that she has boundless energy and commitment to see the work through to completion.

Anita Pickerden – Associate Director, Foundation Degree Forward, UK

I was delighted to learn more about the voice-over services offered by Józefa Fawcett. Here is a very talented lady who could not only work with me from the concept stage of an IFTDO promotional film, but also provide a professional voice-over recording with an original music scoreIn addition to this work, Józefa stepped out of her comfort zone to help me and in so doing, also designed and supplied top quality artwork for new banners to be used at the IFTDO booth. This meant liaising with the conference organiser in Malaysia across a +7 hour time difference and working to very tight deadlines. Both the promotional film and the banners received rave reviews from the IFTDO Board Members and the international audience attending the 44th IFTDO Conference held in Kuala Lumpur, Malaysia 25 to 27 August 2015. The total commitment to ensure that only perfection was acceptable is the hallmark of Józefa Fawcett.

Christine Marsh CPT – Business Relationship Expert and International Speaker / Board Member and Chair of the Membership Committee, IFTDO

I have known Józefa for some four years having seen her speaking live at international conferences around the world and always feeling that her voice was easy to understand, especially for a non-native English speaker like myself.  It was then an easy choice to commission Józefa to do the voice-over for e-Real promotional films to secure tenders with organisations that request more information.  We were so pleased with the outcome of the first film for Saudi Aramco, that we have since commissioned a larger piece for another film, and will come back again for her to complete new films for us as we make them.

Fernando Salvetti – Founder Logos Knowledge Network, Italy

Józefa, what can I say? You are a wonderful academic tutor with endless enthusiasm and knowledge about professional development. You have opened up so many new ways of thinking for me I hardly know where to start. The authenticity you bring to class by your experience and work in the field gives a whole different dimension to the theory and makes it come alive. I thoroughly enjoy being taught by you.

Nikki Brun – Education & Development Consultant, Harrods, UK

I felt that the sound of Józefa’s voice has, been consistently reassuring to those listening and following her project presentations and feedback to European Commission auditors. Her capacity, tonality, clear pronunciation and the ability to stress the important sentences, gives to a listener with a ‘non-English mother tongue’, the opportunity to not only properly understand but also deeply appreciate the content. Finally, Józefa’s smile and positive approach creates a real empathy between herself and her audience, enhancing the level of communication and message.”

Ida Prosperi – European and International Projects Area Sviluppo Marche S.p.A. Societ Unipersonale, Ancona, Italy

Józefa is a great conference speaker and event chair person who knows how to engage her audience with her voice, non-verbal skills and knowledge. Józefa dares to challenge the status quo and asks challenging questions to create a dynamic and open environment in which people are encouraged to think and talk about the real issues at hand. She also has great interpersonal skills with which she knows how to use with teams around the world.

Ali Fenwick – Director of Sales & Business Development at OYC – Nisshin Seifun Group, Japan

I employed Józefa as a part-time Business Manager for the Institute of Healthcare Management where she developed and delivered consistently high-standard activities and learning network events in London. When the resources to support this paid part-time post were no longer available, Józefa maintained her involvement with IHM and has been a true IHM ambassador over the past ten years.

Paul Chiles – Healthcare Transformation Specialist, UK

Józefa has a very special gift: she is very acute, always to the point and inspiring…all features combined with a delicate British cultural touch. She provides an intense and rewarding working experience.

Olivier F Basso – Professeur associé at CNAM, Département Management, Innovation et Prospective – ‎Cnam (Conservatoire national des arts et métiers)

It has been a pleasure working with Józefa on the Global ECU Forum. Her enthusiasm and endeavour is second to none. Her ability to build excellent working relationships with clients has been an inspiration not only to our project, but the company as a whole.

Martin Simpkins – Director, Global Evolving Corporate Universities Forum, Netherlands

Józefa Fawcett: Knowledge Management facilitator; leading UK networker in making National Health Service more emotionally intelligent for teamwork & humanly rewarding. She ‘Open Spaces’ for critical intangibles of the NHS that cannot be financially mapped. With contextual benchmarking she interconnects stakeholder trust & renews social/human capitals vital to this national & regional institution.

Chris Macrae – Job creation agent at startupnewyouth.com, US


Francesco Antonazzo, South Place Hotel, MA HRM student, London. (module leader and seminar tutor)

Roland Yeo, Saudi Aramco delegate at IFTDO conference video production, Kuala Lumpur.  (Voice-Over, script writer and film producer)

Józefa talking about receiving the Fellowship of Higher Education Academy. (senior lecturer and module leader)

Yarzhan, Bekir and Beiderkut were participants on week-long management programme, Kazenergy, Kazakhstan. (management programme trainer)

Working in Kazakhstan with consecutive interpreter from English to Russian. (management programme trainer)